You have to attempt all questions from Section A and any four questions from Section B.

Section A (40 Marks)

Question 1

  1. State four A’s of Tourism (Components of Tourism). [2]
  2. Give two examples of types of tourism. [2]
  3. Give two examples of types of hotels. [2]
  4. What is the abbreviation FSSAI? [2]
  5. What is the abbreviation HACCP? [2]

Question 2

  1. Give two main attributes of F&B personnel. [2]
  2. Give two examples of napkin folds. [2]
  3. What are a few common phrases used in Operational areas? [2]
  4. Identify four operational departments in Hotels. [2]
  5. Identify four basic cutlery used in the Food and Beverage service. [2]

Question 3

  1. Give a brief description of laundry services in a Hotel. [2]
  2. Mention any four basic Kitchen equipment. [2]
  3. Define heritage hotels. [2]
  4. Name any two countries using dollar as their currency. [2]
  5. What is the capital and currency of Great Britain? [2]

Question 4

  1. Briefly explain sports tourism. [2]
  2. Name two different types of Hotel rooms. [2]
  3. Name four different types of glassware. [2]
  4. Write any two functions of the Accommodation operation department. [2]
  5. What are the four main types of crockery? [2]

Section B (60 Marks)

Question 5

  1. State the need for proper personal grooming. [5]
  2. What are Eco Hotels? [5]
  3. What are the various attributes of a Food & Beverage professional? [5]

Question 6

  1. Explain Eco tourism with examples. [5]
  2. What are Heritage hotels? Explain with two examples. [5]
  3. What are suites? [5]

Question 7

  1. Write a short note on safety and security precautions to be taken in a hotel. [5]
  2. What do you understand by accessibility as a component of Tourism? [5]
  3. What is the basic role of the Sales and Marketing department in a hotel? [5]

Question 8

  1. What do you understand by Tourism related to religion? Explain with examples. [5]
  2. What kind of napkin folds would be used in a wedding? Explain with material and colours. [5]
  3. What is the role of the Front Office department in the functioning of a hotel? [5]

Question 9

  1. What is the importance of etiquette for Hospitality? [5]
  2. Briefly explain basic meal planning. [5]
  3. On what basis are Hotels classified? [5]

Question 10

  1. What are unclassified hotels? [5]
  2. What is the role of the HR department in the functioning of a hotel? [5]
  3. What is the difference between single and double occupancy hotel rooms? [5]